Gambling on p989 should be entertainment — not a source of stress or financial hardship. This page outlines every tool, limit and resource available to help you stay in control of your play. Adults 18+ only.
The p989 platform is available exclusively to individuals aged 18 years or older — or the higher minimum age required by the operator's license jurisdiction or the laws applicable in your location, whichever is greater. Age verification is conducted during registration and prior to any withdrawal being processed.
Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. p989 does not claim to be authorised, licensed or endorsed by the Government of Pakistan, the PTA, the State Bank of Pakistan or any Pakistani authority. Users are solely responsible for ensuring their participation in online gambling is lawful under the laws applicable to them in their city, province and country.
All of the tools below are available free of charge directly within your p989 Account Settings. They exist because we believe responsible gambling is a feature, not a footnote.
Set a daily, weekly or monthly cap on how much you can deposit into your p989 account. For example, you might cap your deposits at PKR 5,000 per week to align with your personal entertainment budget. Limits take effect immediately once set. Requests to increase a limit are subject to a mandatory reflection period before taking effect.
A loss limit prevents you from losing more than a set amount within a given period. Once you hit your daily, weekly or monthly loss threshold, p989 will automatically suspend your betting activity for the remainder of that period. This tool is particularly effective for players who want to maintain a strict financial ceiling on their play.
Set a maximum session duration. When your limit is reached, p989 will display a reminder notification and, if you have enabled automatic cut-off, log you out of your account. This is useful for late-night play sessions during PSL matches or ICC tournaments when it's easy to lose track of time.
A cool-off period temporarily suspends your account for a short duration — typically 24 hours, 72 hours or 7 days — without a full self-exclusion. It gives you space to reconsider without permanently closing your account. During a cool-off, you cannot deposit, bet or access your balance. Your account resumes automatically once the period expires.
Self-exclusion is available as a temporary measure (minimum 30 days) or as a permanent closure. Once applied, your account is immediately and fully suspended — you cannot log in, deposit, withdraw or receive promotional communications. Temporary self-exclusions cannot be reversed before their expiry. Permanent exclusions are final and cannot be reversed.
Enable pop-up reminders at configurable intervals (e.g., every 30 or 60 minutes) that display how long you have been playing and your net session result. These reminders are designed to interrupt automatic play patterns and prompt you to make an active decision about whether to continue your session.
Limits on p989 are designed to work immediately in one direction and with a built-in reflection period in the other. You can always make your limits more restrictive — for example, reducing a PKR 10,000 weekly deposit limit to PKR 3,000 — and the change takes effect immediately. However, if you request a less restrictive limit (such as increasing your cap), a mandatory cooling-off period applies before the change is processed.
This asymmetric design is intentional. It means that a decision made in a moment of frustration or emotional distress — such as wanting to increase your deposit cap immediately after a loss — is automatically slowed down, giving you time to reconsider before any change takes effect.
Setting a limit is not an admission of a problem. Most responsible players use deposit and time limits as a standard budgeting tool — the same way you might set a budget for any other form of entertainment. We actively encourage all players to set at least one limit as part of their account setup.
Daily / Weekly / Monthly. Caps total funds added to your account. Takes effect immediately on reduction. Increase requests require a reflection period.
Daily / Weekly / Monthly. Halts betting activity once your net loss reaches the set threshold. Resets at the start of each period.
Configurable in minutes or hours. Triggers a notification and/or automatic logout when your active session reaches the set duration.
24 hours, 72 hours or 7 days. Full account suspension. Cannot be reversed mid-period. Account auto-resumes on expiry.
Minimum 30 days. Full account suspension including no access to deposits, withdrawals or promotions. Cannot be reversed before expiry under any circumstances.
Irreversible account closure. Your data is retained only as required by applicable law. You will be removed from all marketing lists immediately.
Applying a self-exclusion on p989 takes less than two minutes. You do not need to speak to a support agent first — you can action it entirely within your Account Settings. If you prefer support assistance, agents are available 24/7 via live chat and email.
Access your p989 account from any device. The process works on mobile browsers as well as desktop, making it accessible wherever you are in Pakistan.
Go to your Account Settings menu and select the Responsible Gambling section. All limit and exclusion controls are grouped here for easy access.
Choose either a temporary exclusion (minimum 30 days) or a permanent exclusion. Select your preferred duration and confirm your choice. You will be asked to confirm once more before the exclusion is applied.
Your account is suspended immediately. You will receive a confirmation email to your registered address. p989 will remove you from all promotional communications within 24 hours of the exclusion being applied.
Problem gambling can affect anyone, regardless of their background, city or level of experience. If any of the following descriptions feel familiar, we encourage you to pause and consider speaking with a professional.
Spending more money on gambling than you originally planned, or betting with money earmarked for other expenses such as household bills or groceries.
Trying to win back losses by placing additional bets — known as "chasing losses" — particularly after a bad cricket or PSL betting session.
Gambling for longer than intended, or feeling unable to stop during a session even when you want to.
Feeling anxious, irritable or restless when you are not gambling, or using gambling as a way to manage stress or difficult emotions.
Hiding your gambling activity from family members or friends, or feeling shame or guilt after a gambling session.
Borrowing money to fund gambling, or neglecting personal, professional or family responsibilities due to time or money spent on betting.
Thinking about gambling frequently throughout the day, or feeling preoccupied with planning the next betting session.
If several of the above apply to you: Please consider applying a self-exclusion on p989 and seeking support from a qualified counsellor or a recognised gambling-addiction support service. You can also contact p989 support at [email protected] to request immediate account suspension.
These questions are based on widely used responsible-gambling self-assessment frameworks. If you answer "yes" to two or more, consider taking a break or reaching out for support.
Have you ever spent more time or money gambling than you originally intended, particularly during a live PSL match or ICC tournament night?
Have you ever needed to gamble with larger amounts of money to get the same level of excitement as before?
Have you made repeated unsuccessful attempts to reduce, control or stop your gambling?
Have you ever lied to family members, friends or colleagues about how much time or money you spend on gambling?
Have you ever returned to try to win back money you lost on a previous session — chasing losses after a bad result?
Has gambling ever caused significant problems in your relationships, work, studies or financial situation?
Have you ever gambled to escape from problems, relieve feelings of helplessness, guilt, anxiety or depression?
Have you ever borrowed money, sold possessions or relied on Easypaisa, JazzCash or bank transfers to fund gambling beyond your regular disposable budget?
If you answered "yes" to two or more questions, please use the self-exclusion tools in your Account Settings or contact p989 support to request an immediate account suspension. Gambling should never interfere with your health, finances or relationships.
p989 strongly encourages anyone experiencing difficulties related to gambling to seek support from a qualified professional. While p989 provides the tools described on this page, we are not a mental health or addiction service, and our support agents are not counsellors.
If you are based in Pakistan — whether in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar or elsewhere — the following general steps can help you access appropriate support:
p989 Support (24/7):
Email: [email protected]
Live Chat available on Platform. Assistance in English and Urdu.
p989 is committed to ensuring the Platform is never accessed by minors. If you share a device with children or young people in your household — whether in Karachi, Lahore, Islamabad or any other city — the following measures are strongly recommended:
Use your device's built-in parental controls and content-filtering software to restrict access to online gambling sites. Most Android and iOS devices include parental control settings that can block specific categories of websites.
Never share your p989 login credentials or leave your account logged in on shared devices. Enable two-factor authentication (2FA) to prevent unauthorised access even if a password is discovered.
If you believe a minor has accessed or registered on p989, contact our support team immediately at [email protected]. We will investigate the matter promptly and take appropriate action, including immediate account closure.
Responsible gambling is about maintaining perspective. These guidelines reflect how p989 believes healthy play looks in practice for Pakistani users.
Gamble With Surplus Funds
Only bet money you can comfortably afford to lose without affecting your household budget, bills or savings.
Treat It as Entertainment
Approach betting the same way you would any leisure activity. The goal is enjoyment — not income or financial recovery.
Set Time Boundaries
Decide before you start how long you will play. Use session time limits to make this automatic rather than relying on willpower.
Never Chase Losses
Accept that losing is a normal part of gambling. Chasing losses nearly always results in larger losses. Walk away when you hit your limit.
Avoid Gambling When Tired
Late-night PSL sessions can blur judgement. Avoid placing bets when you are tired, stressed, upset or under the influence of alcohol.
Balance Gambling With Other Activities
Make sure gambling is only one of many leisure activities in your life — not the primary one. Keep other hobbies, social activities and commitments a priority.
p989 is built for Pakistani players who want a transparent, well-structured betting experience. Every account includes full access to the responsible gambling tools described on this page. Read our FAQ for quick answers, or visit the homepage to explore the full platform. Adults 18+ only. Local laws may restrict gambling.
p989 does not guarantee winnings. Gambling involves financial risk. 18+ only. p989 is not licensed by any Pakistani authority.